Proprietary Platforms

    Technology, built in house

    The operating and reporting systems behind every property we manage — built and maintained by HHP, not licensed.

    • Six layers
    • One system of record
    • Owned, not licensed
    Why It Matters

    We build and maintain our own asset management and operating systems rather than licensing someone else's.

    Because both Facility Services and the software are ours, we see what work actually costs, line by line — and owners see the same numbers we do.

    Owner Command CenterLive
    Occupancy
    97.6%
    ↑ 2.1% vs prior
    Units Managed
    85
    3 properties
    HAP Status
    Current
    Tracked in real-time
    Monthly Collections — 12mo Trend
    What We Do

    Three Disciplines.
    One Integrated Platform.

    We don't list tasks — we deliver outcomes. Every service line runs on one integrated platform we built ourselves, around the metrics that actually matter to owners.

    01

    Asset Management

    Data-driven portfolio intelligence that transforms how owners understand and optimize their assets.

    Capital planning & rent optimization
    Real-time financial dashboards
    Budget vs. actual with written commentary
    Replacement reserve strategy
    Owner reporting & board communications
    02

    Property Management

    Day-to-day operations run on our own platform, with compliance built into every workflow — not bolted on after.

    Compliance automation & monitoring
    Tenant certification & recertification
    On-site management & leasing
    24/7 emergency response protocol
    Accounting & financial reporting
    03

    Facility Services

    Facility Services delivered in house through HHP Facility Services, LLC — construction, roofing, HVAC, plumbing, electrical, lawncare, and janitorial. Same-day dispatch, owner-accountable.

    General contracting & construction
    Roofing, HVAC, plumbing & electrical
    Lawncare, grounds & snow removal
    Janitorial & unit turns
    Storm damage & insurance restoration
    Built In House

    One system of record behind every property

    Asset management, property management and Facility Services operate on the same six layers — software HHP builds and maintains rather than licenses. Cost remains visible at the line-item level, and owners review the same figures we do.

    Financial Intelligence

    1. Financial Intelligence

      Bank-connected accounting that reconciles as transactions post. Owners see cash position, budget variances, and flagged irregularities the day they occur rather than in a month-end statement.

    2. Compliance

      Certifications, recertifications, and inspection readiness monitored continuously. HUD files remain audit-ready year round rather than being reconstructed ahead of a REAC inspection.

    3. Work Orders & Dispatch

      Requests are routed directly to HHP Facility Services and, in most cases, resolved the same day. Because the work is self-performed, each order records actual labor hours and materials rather than a vendor invoice.

    4. Security & Access

      Camera coverage, wireless bridge infrastructure, and access control across every managed property, monitored from the same system that runs operations.

    5. Communications

      Calls, messages, and follow-up logged against both the property and the resident, so the complete history of any unit is retrievable on request.

    6. Owner Reporting

      Financial statements delivered with written commentary: what changed, why it changed, and the action being taken. Budget-to-actual with analysis attached.

    What We Run

    The systems behind the operation

    Proprietary Platforms

    Purpose-built systems power transaction and operations intelligence across acquisitions, leasing, and property management. Real-time comps, absorption forecasts, delinquency/turnover risk scores, and KPI dashboards turn data into action.

    • Live comps, cap-rate curves, and sales velocity
    • Rent/absorption forecasting and tenant churn risk
    • Owner dashboards: NOI, delinquency, expense variance
    Learn More

    Advisory & Analytics

    Dashboards, comps, underwriting models, and portfolio intelligence that make strategy measurable. From market screening and site scoring to feasibility and sensitivity analysis, we deliver boardroom-ready insights.

    • Trade area/drive-time heatmaps, workforce analytics
    • Feasibility + sensitivity models (IRR, payback, downside cases)
    • Portfolio KPIs, variance tracking, and benchmarking
    Learn More

    Custom Solutions

    Bespoke databases, workflow automations, and client-tailored websites/microsites that integrate with your stack (Yardi, RealPage, Google Workspace, n8n, etc.).

    • HUD compliance automation (50059/EIV logs)
    • Deal rooms, listing microsites, and marketing automation
    • Data pipelines + executive dashboards (owner/lender views)
    Learn More
    Onboarding

    How a property comes onto the system

    From first walk-through to owners reading live numbers.

    1. 01

      Discovery & Goals

      KPIs, systems, constraints

    2. 02

      Data Intake

      Connect PMS/ERP/CRM + market feeds

    3. 03

      Modeling & Dashboards

      Forecasts, comps, risk scoring

    4. 04

      Implementation

      Automations, training, change mgmt

    5. 05

      Optimization

      Quarterly reviews, roadmap, new features

    The Difference

    What this changes for an owner

    What owning both Facility Services and the software changes, in practice.

    Same Numbers, Same Time

    Owners see the operating data we see, as it lands — not in a month-end summary assembled after the fact.

    Cost at the Line-Item Level

    Because the work is self-performed, reporting reflects labor hours, materials, and time on site rather than a subcontractor invoice with margin already priced in.

    Built and Maintained In House

    We build our asset management and operating systems rather than licensing them, so the software changes when the way we operate changes.

    Frequently Asked Questions

    Common questions about our technology solutions and implementation process.

    See what your reporting would look like

    We'll walk you through the systems using real numbers.